Your first design consultation is complimentary and includes one hour to discuss ideas and create sketches. After this, additional consultations are charged at $200 per hour, which will be deducted from your final ring bill. Once you’re happy with the design, a 50% deposit is required for us to begin the making process.

Each custom piece is designed and handcrafted specifically for you, we’re unable to accept returns or exchanges. We take great care to ensure you’re involved throughout the design process so the final piece is exactly what you envisioned.

Timelines can vary depending on the complexity of the design. The best way to get an accurate timeframe is to chat with us directly - we’ll provide a tailored estimate based on your piece. In general, most custom pieces take around 6 weeks to complete.

Yes, during the initial design and sketching stage, we can make tweaks and adjustments to ensure the piece feels just right. Once we move into fabrication, however, changes are limited.

Yes, you’re welcome to bring in your own stones or metals. We’ll carefully assess them to ensure they’re suitable and safe to work with before incorporating them into your design.

We work with a wide range of precious materials, including diamonds, platinum, rose gold, yellow gold, and a variety of coloured gemstones. If you have something specific in mind, we can help source it to bring your vision to life.